NAIROBI, Kenya- In a bold move to elevate Kenya’s retail industry, Majid Al Futtaim, the operator of Carrefour in Kenya, has unveiled its first Retail Business School in Nairobi.
Strategically located at Two Rivers Mall, the new institution aims to train over 1,500 employees annually while nurturing the next generation of retail leaders.
The Retail Business School features 12 specialized programs tailored to meet the evolving demands of Kenya’s retail sector.
Courses focus on key areas like customer experience, leadership, technical operations, and digital transformation, blending theoretical knowledge with practical learning.
Gunther Helm, CEO of Majid Al Futtaim Retail, emphasized the company’s commitment to local workforce development.
“This reflects our dedication to empowering talent and contributing to Kenya’s economic growth,” he said, underscoring the initiative’s broader goal of fostering socio-economic transformation.
The curriculum integrates advanced technology, including digital libraries and paperless classrooms, equipping employees with skills to navigate the fast-changing retail environment.
Kenya’s Retail Business School is part of a larger success story, building on similar initiatives by Majid Al Futtaim in the UAE, Saudi Arabia, and Egypt. These institutions have played a crucial role in transforming retail talent, emphasizing sustainability and skill development.
By bringing this model to Kenya, the company aims to address the unique challenges and opportunities in the local retail sector.
The training programs are designed not just for Carrefour’s workforce but also for its supply chain partners, ensuring a ripple effect across the industry.
With the Retail Business School, Majid Al Futtaim is positioning itself as a catalyst for growth in Kenya’s retail industry. Beyond enhancing employee skills, the initiative aligns with the company’s sustainability goals and its commitment to local economic empowerment.
