NAIROBI, Kenya—Equity Bank has solidified its reputation as a leader in the banking sector by securing two prestigious ISO certifications: ISO 27001:2023 for Information Security Management and ISO 20000-1:2018 for Service Management.
These certifications underscore the bank’s dedication to providing secure, high-quality financial services in today’s digital age.
Equity Bank’s ISO 27001:2023 certification ensures that the bank has implemented a robust and systematic framework to protect sensitive customer information.
By safeguarding the confidentiality, integrity, and availability of data, Equity Bank provides peace of mind to its customers while staying ahead of potential security threats.
Equity Bank has received dual ISO certifications – ISO 27001:2023 for Information Security Management and ISO 20000-1:2018 for Service Management. These prestigious certifications demonstrate the Bank’s ongoing commitment to maintaining the highest standards of information…
The certification reflects the bank’s proactive approach to identifying and mitigating risks.
With cyber threats evolving daily, this achievement demonstrates Equity Bank’s commitment to protecting its customers’ personal and financial information with industry-leading security measures.
Customer expectations are higher than ever, and Equity Bank is rising to the challenge.
With its ISO 20000-1:2018 certification, the bank affirms its ability to deliver efficient and reliable IT services.
This certification validates Equity Bank’s service management framework, ensuring that its systems not only meet but exceed customer expectations.
By focusing on continual service improvement, the bank is enhancing operational efficiency, boosting customer satisfaction, and setting new benchmarks for IT service delivery.
Equity Bank’s dedication to excellence ensures that it remains a frontrunner in the competitive banking industry, aligning its services with global standards.
Equity Bank Group Managing Director and CEO, Dr. James Mwangi, hailed the dual certifications as a significant milestone, emphasizing the bank’s relentless pursuit of improvement.
“Achieving these ISO certifications is a testament to our commitment to global best practices,” said Dr. Mwangi. “We will continue to invest in our staff, systems, and processes to maintain the highest standards of information security and service delivery.”
These dual ISO certifications reinforce Equity Bank’s leadership position in the banking sector.
Whether it’s safeguarding customer data or delivering top-notch IT services, Equity Bank is setting a standard for Kenya’s financial institutions.
