The ambitious project, set to roll out over the next decade, is part of the Ministry of Health’s push for universal quality healthcare, with a focus on integrating healthcare information systems.
Partnering with Apeiro Limited and Konvergenz Network Solutions Limited, Safaricom’s initiative will introduce a comprehensive Integrated Healthcare Information Technology System (IHTS).
This will be implemented without burdening the government with upfront costs.
Instead, the Ministry of Health will recoup the investment through monthly payments starting in February 2025, contingent on achieving key project milestones.
A cornerstone of the IHTS is the Health Information Exchange (HIE), which will unify patient records across Kenya’s health facilities, ensuring seamless data sharing and improved care coordination.
The project also includes the rollout of an Integrated Hospital Management Information System (IHMIS) to digitize public health facilities in collaboration with county governments.
Further innovations include a digitized supply chain for health products, allowing better tracking of pharmaceuticals and reducing frequent stockouts.
Safaricom will also introduce digital health insurance solutions to streamline healthcare financing, enhancing efficiency and transparency.
Safaricom CEO Peter Ndegwa emphasized the transformative power of technology: “We see technology as a tool for empowerment and transformation. This initiative represents a significant step in advancing our ambitions as a purpose-led technology company.”
The project will also establish a robust digital health infrastructure, including a Kenyan-hosted health cloud, specialized devices for healthcare professionals, and reliable power sources to ensure uninterrupted service delivery.



