NAIROBI, Kenya — Kenya Airways has cancelled two transatlantic flights between Nairobi and New York after severe winter weather disrupted air travel across parts of the United States.
In a customer advisory issued on Friday, the national carrier said flight KQ 002 from Nairobi (NBO) to New York (JFK) scheduled for January 24, 2026, and the return service KQ 003 from New York to Nairobi set for January 25, 2026, were called off due to adverse weather conditions, including snowstorms.
Kenya Airways said the decision was taken as a safety precaution, stressing that the wellbeing of passengers and crew remains its top priority.
The airline further warned that the disruption could extend to upcoming services, noting that KQ 002 on Sunday, January 25, and KQ 003 on Monday, January 26, may also be affected depending on how the weather situation evolves.
“Our teams are actively monitoring the situation and will continue to provide timely updates as conditions develop,” the airline said.
Customer update on flight disruptions due to adverse weather conditions in the United States.
Passengers have been advised to regularly check the Kenya Airways website and mobile app for the latest flight information.
Affected customers can also contact the airline’s Customer Excellence team via phone on +254 711 024 747, WhatsApp on +254 705 474 747, or through X (@KQSupport) for assistance.
Kenya Airways has apologised for the inconvenience caused and thanked customers for their patience as it works to manage the impact of the weather-related disruptions.
