The Kenya Revenue Authority (KRA) has rolled out 350 body-worn cameras for customs officers stationed at Jomo Kenyatta International Airport (JKIA), in a major step aimed at enhancing transparency, curbing corruption, and improving accountability at Kenya’s busiest international gateway.
The initiative, unveiled on March 10, 2026, will see customs officers wear cameras while interacting with travelers, clearing agents, and importers during inspections and baggage checks.
According to KRA, the devices will record real-time audio and video of officers performing their duties, creating a digital record of interactions at border control points.
Officials say the move is designed to address longstanding concerns over alleged bribery and disputes between customs officers and travelers.
JKIA is the country’s primary aviation hub and one of the busiest airports in East Africa, handling millions of passengers and large volumes of cargo annually.
The heavy traffic means customs officers interact with thousands of travelers every day, making the airport one of the most visible and sensitive government service points.
Over the years, complaints have occasionally emerged from travelers and traders accusing some officers of soliciting bribes during inspections or customs clearance procedures.
While authorities have taken disciplinary action in several cases, investigations have often been difficult because they rely on conflicting accounts from both parties.
By introducing body-worn cameras, KRA hopes to eliminate the uncertainty that comes with “word-against-word” allegations.
“Body-worn cameras will enhance transparency and accountability in our operations while protecting both officers and the public during engagements,” the tax authority said in a statement announcing the rollout.
The recordings will allow supervisors and investigators to review interactions whenever complaints arise, ensuring decisions are based on clear visual and audio evidence.
Under the new system, customs officers will wear small cameras attached to their uniforms while on duty. The devices will automatically record interactions during key operational processes, including passenger inspections, cargo verification, and questioning related to customs duties.
The cameras are also designed with secure digital storage systems to prevent tampering and ensure footage is safely preserved for review.
According to KRA, the system will help: document interactions between officers and travelers, provide evidence in investigations involving misconduct complaints, improve professionalism among officers during inspections, protect officers from false accusations
Officials say supervisors will have access to the footage when conducting audits or reviewing incidents reported by passengers.
While the cameras are primarily intended to curb corruption, authorities say they will also serve to protect customs officers who carry out their duties professionally.
Customs officers routinely enforce tax laws, seize undeclared goods, and investigate potential smuggling attempts. These duties sometimes lead to confrontations with travelers or traders who dispute duty assessments or seizure decisions.
The use of body cameras aligns with international best practices, as many customs and law-enforcement agencies around the world have adopted similar technology to increase transparency in public service operations.
For passengers arriving at or departing from JKIA, the introduction of body-worn cameras could help improve confidence in customs processes.
KRA says the rollout at JKIA could serve as a model for introducing similar technology at other border entry points across the country.
