NAIROBI, Kenya – Kenya Power has clarified why some customers may be receiving fewer electricity units for the same amount of money, attributing the difference to the tariff category assigned based on average energy consumption.
In a statement issued Monday, the utility firm explained that customers are placed into specific tariff brackets based on their average usage over a three-month period — not just a single month’s consumption.
A tariff, Kenya Power noted, outlines the full pricing structure for electricity, including rates, surcharges, and adjustment conditions.
Highlighting the most affordable option available, Kenya Power said the Domestic 1 tariff — commonly referred to as the Lifeline Tariff — offers the lowest rates for low-consumption households.
Customers who consistently use less than 30 units of electricity each month for three consecutive billing cycles qualify for this category, paying just Sh15 per unit.
“If your monthly consumption remains below 30 units for three consecutive billing periods, you qualify for this tariff — at just Sh15 per unit,” Kenya Power stated.
Have you noticed that the same amount of money now buys fewer electricity units? Your tariff category could be the reason why!Kenya Power assigns customers to different tariff groups based on their electricity consumption. Today, we’re highlighting the most affordable option —
The utility emphasized that tariff assignments are based on consumption trends rather than isolated billing cycles, a measure aimed at keeping electricity affordable for low-usage customers.
Currently, factoring in taxes and levies, the average cost of electricity in Kenya stands at Sh15 per unit.
Kenya Power advised consumers to monitor and manage their energy usage carefully to take advantage of the Lifeline Tariff where eligible, potentially easing the financial burden for many households.
