ELDORET, Kenya – Huduma Kenya, in collaboration with the Kenya Engineering Technologists Registration Board (KETRB), has officially rolled out KETRB services in 10 Huduma Centres across the country.
The launch event at Huduma Centre Eldoret marks a significant step in bringing regulatory and professional support services closer to engineering technologists, technicians, and artisans.
The services are now available in Eldoret, Garissa, Meru, Makueni, Mombasa, Makadara, Nyeri, Bomet, Kakamega, and Kisumu Huduma Centres.
Among the key services introduced are the registration of engineering technologists, technicians, technology firms, craft persons, and artisans.
Which notable people graced the Eldoret event
The event was graced by Dr. Jacob Mbijiwe, representing the Principal Secretary in the State Department for Public Service and Human Capital Development, alongside Samuel Maina, who represented the Principal Secretary in the State Department for Roads.
It was presided over by Huduma Kenya CEO Ben Kai Chilumo and KETRB CEO Kigo Florence.
Speaking during the launch, Dr. Mbijiwe urged government entities to take full advantage of the Huduma Centre model.
“I want to take this opportunity to urge Ministries, Departments, and Agencies (MDAs) who have not deployed their services in the One-Stop Shop to take advantage of our Universal Agents and deploy their services across the 58 Huduma Centres,” said Dr. Mbijiwe.
The integration of KETRB services into Huduma Centres is expected to enhance professional capacity building, promote networking, and create linkages to job opportunities, both locally and internationally, for Kenyan engineering professionals.
Why Huduma Kenya is a game-changer
Citizen-centered public service in Kenya represents a transformative approach to governance, placing the needs, experiences, and satisfaction of citizens at the core of service delivery.
As a nation, the government has prioritized responsive and people-centric governance, seeking to build a public service sector that is accessible, efficient, and accountable to its population.
To achieve this, the government established a one-stop shop that is meant to offer citizen-centered public services, which include birth certificate application and collection, application for national identity and registration, registration of self-help groups, Kenya University and Colleges Central Placement Services, student loan application services, issuance of duplicate ID cards, Kenya Accountants and Secretaries National Examinations Board (KASNEB) services, The National Transport and Safety Authority (NTSA) services, Ethics and Anti-Corruption Commission (EACC) services, Access to Government Procurement Opportunities (AGPO), among others.
The provision of citizen-centered service is anchored in the Constitution of Kenya under Article 232 on the values and principles that govern public service in Kenya and in the Kenya Vision 2030 under the political pillar, which seeks to strengthen public institutions and promote integrity in public service delivery.
