NAIROBI, Kenya – Safaricom has unveiled a new integration that allows users to withdraw funds directly from PayPal through the M‑Pesa app, eliminating the need for web portals or third-party services in what is being hailed as a game-changer for Kenya’s growing digital workforce.
The feature—currently available on Android—simplifies the process for freelancers, remote workers, and online entrepreneurs who rely heavily on PayPal for international payments.
Previously, users were forced to log in through external sites or banking intermediaries to access their PayPal balances.
Now, with just a few taps within the M‑Pesa app, withdrawals can be initiated and funds transferred to mobile wallets in as little as two hours.
“This mobile-first solution enhances speed, security, and control, especially for users who operate in the digital economy,” Safaricom said in a statement.
How It Works
To use the service:
- Update or install the M‑Pesa Super App on Android.
- Navigate to Global Payments, tap the PayPal logo, and link your PayPal account.
- Choose to withdraw or deposit, input the amount in USD, and view the exchange rate and estimated processing time.
- Confirm the transfer.
The funds are deposited into the M‑Pesa wallet within two hours to three days, depending on the amount.
The app now supports wallet limits of Sh500,000 per day (about $3,875), with a Sh250,000 cap per transaction.
Safaricom says the M‑Pesa app has over 13.7 million downloads and 4.7 million active users.
Digital Economy Boost
This direct PayPal integration positions Safaricom to compete more aggressively with banks and other financial service providers that offer PayPal withdrawals—such as Equity Bank—by cutting out delays and reducing user friction.
It also strengthens M‑Pesa’s role as a cornerstone of Kenya’s digital economy, empowering small businesses and freelancers to access and move funds internationally with ease.
The development reflects a broader trend of financial inclusivity in Kenya, where mobile money remains central to everyday transactions, savings, and now, global commerce.
