Nairobi, Kenya- Nairobi commuters faced hours of frustration on Friday, August 29, 2025, when matatu operators staged a protest along Ngong Road, choking one of the city’s busiest transport arteries.
The demonstration, which kicked off at dawn near Prestige Plaza, saw operators use their vehicles to barricade both sides of the road. The move left motorists stranded, while pedestrians were forced to trek long distances to their destinations.
Police officers were dispatched to the scene, attempting to restore order and divert traffic. Motorists were advised to seek alternative routes, including Argwings Kodhek Road and Riara Road, to escape the gridlock.
Operators Cite Harassment and Demand NTSA Talks
The protest was sparked by simmering tensions between matatu operators and law enforcement. Drivers accused police officers of constant harassment and unfair treatment on the roads. Their key demand was a direct meeting with senior officials from the National Transport and Safety Authority (NTSA) to resolve the standoff.
Images and videos captured by Y News showed long lines of vehicles stuck on the roadside as officers struggled to manage the chaos. Transport authorities also urged caution for both motorists and pedestrians approaching the area.
A Wider Trend of PSV Unrest Across Counties
The Nairobi showdown came just four days after similar demonstrations disrupted Nyeri town on August 25, 2025. There, PSV drivers and local traders clashed with authorities over their relocation to the newly constructed Field Marshal Muthoni Kirima bus terminus.
In Nyeri, matatus blocked several major roads from as early as 6 a.m., paralyzing operations in three main bus parks.
Commuters, including schoolchildren, were left stranded as operators marched to the County Commissioner’s office demanding intervention.
