KAJIADO, Kenya — Kenya Power has announced planned electricity outages in parts of Kajiado County on Wednesday, January 7, as the utility undertakes routine maintenance works aimed at improving the reliability of supply in the region.
In a notice issued on Tuesday, January 6, the power distributor said the interruptions will affect areas served by the Loitokitok line and the Ex Sultan Hamud 33 feeder, with the outage scheduled to run from 9:00 a.m. to 5:00 p.m.
According to Kenya Power, the planned shutdown is necessary to allow engineers to carry out essential maintenance and inspection works on the power network.
“Kenya Power wishes to inform its customers in the listed areas that there will be a planned power interruption to facilitate maintenance works,” the company said in the notice.
Areas expected to be affected include Sultan Hamud, Emali Town, Pipeline Sultan, Jet Inn, Kibini, Portland Cement, Elerai, Serengei, Mashuru, Ngatu, Emaroro, Olgos, and surrounding neighbourhoods.
The announcement is likely to affect households, businesses, and institutions within the region, including manufacturing and hospitality facilities along the busy Nairobi–Mombasa highway corridor, which runs through parts of the affected areas.
Kenya Power has advised customers to plan accordingly and make alternative arrangements during the outage period to minimise disruption to business operations and essential services.
The planned outage comes just days after the utility issued a public alert clarifying its hours of operation and reiterating that its technical teams operate on a 24-hour basis to respond to power supply interruptions and conduct inspections.
In a separate notice released on Wednesday, December 24, Kenya Power emphasised that it provides uninterrupted service throughout the day and night to restore power outages, carry out emergency repairs and inspect electrical installations.
“All our customers are advised to allow our staff access to electricity supply installations, meters and cables that are located within their premises, as they carry out their duties at any time of the day or night,” the company said.
The utility further reminded customers to remain vigilant and verify the identity of anyone presenting themselves as Kenya Power staff, citing rising cases of fraud and impersonation targeting electricity consumers.
Kenya Power stressed that all its employees visiting customer premises must carry official company identification cards bearing staff numbers and national identification details.
To enhance customer safety and curb fraud, the company has provided a verification system that allows customers to independently confirm the authenticity of its staff before granting access to their premises.
Customers can verify staff credentials by dialing the toll-free code *977# and following the prompts to access the “Jua for Sure” option number 4. The service enables customers to confirm whether individuals claiming to be Kenya Power employees are legitimate.
“This verification system is designed to protect our customers from fraudsters and ensure that only authorised personnel access electricity installations,” the company said.
Kenya Power has in recent months stepped up public awareness campaigns on safety, fraud prevention and customer cooperation, amid increased infrastructure upgrades and inspections across the country.
The utility has also faced public scrutiny over power reliability and planned outages, particularly in regions experiencing rapid population growth and rising electricity demand.
For customers in Kajiado County, the Wednesday interruption is expected to be temporary, with Kenya Power assuring that supply will be restored immediately upon completion of the maintenance works.
The company encouraged affected customers to report any delays in restoration or emergency cases through its official customer service channels once the scheduled outage window ends.
