NAIROBI, Kenya — The Commission on Administrative Justice (Office of the Ombudsman) has intervened to address persistent delays and administrative confusion in the issuance of Seafarer Identification Documents (SIDs) in Kenya, a move hailed as critical for the nation’s maritime sector.
The issue first came to light on 22nd January 2026, following reports by The Standard, which highlighted prolonged delays, unclear institutional responsibilities, and systemic inefficiencies in the SIDs issuance process.
These challenges have reportedly left qualified Kenyan seafarers unable to access employment opportunities, restricted international mobility, and undermined livelihoods, despite Kenya’s stated commitment to maritime governance and international labour standards.
SIDs are essential documents under international maritime law, serving as proof of a seafarer’s identity and professional status, and facilitating shore leave, transit, and transfer between vessels.
Delays in issuing these documents can prevent seafarers from lawful employment opportunities across borders, raising concerns over maladministration, institutional inertia, and potential violations of constitutional rights.
Acting under Section 8 of the Commission on Administrative Justice Act, 2011, the Commission sought detailed clarifications from the State Department for Shipping and Maritime Affairs, requesting information on:
- Institutional and legal frameworks governing SIDs issuance;
- Causes of delays and administrative bottlenecks;
- Data on affected seafarers and processing timelines;
- Measures to comply with Kenya’s obligations under International Labour Organisation conventions; and
- Reforms and timelines to resolve identified challenges.
In its response, the State Department acknowledged the delays and cited challenges arising from system transitions, procurement requirements under the government e-procurement framework, and coordination across multiple agencies, including the Kenya Maritime Authority, Immigration Services, the National Registration Bureau, and eCitizen.
The Department outlined measures to address the problem, including the development of an electronic SIDs system, biometric and data-exchange infrastructure, inter-agency framework agreements, engagement with the International Labour Organisation, and preparation of procurement documentation.
The rollout of the improved SIDs issuance process is expected before the close of the 2025/2026 financial year, with the State Department expressing confidence it will enhance employment opportunities for Kenyan seafarers.
The Commission emphasized that acknowledgment of challenges must be paired with tangible, timely outcomes, noting that delayed or ineffective action could violate Article 47 of the Constitution, which guarantees expeditious, lawful, and fair administrative action, as well as Article 43(1)(e) on the right to livelihood.
The Commission pledged to continue monitoring implementation of the proposed reforms to ensure accountability, compliance with constitutional and international obligations, and protection of the rights and livelihoods of Kenyan seafarers.
