BUNGOMA, Kenya – The Bungoma County Assembly has become the first county assembly in Kenya to attain ISO 9001:2015 Quality Management System certification, marking a milestone in efforts to improve efficiency, accountability and service delivery.
The Kenya Bureau of Standards (KEBS) announced the achievement, saying the certification reflects the assembly’s commitment to systematic processes, effective performance management and continuous improvement in serving residents.
The certificate was officially handed over by KEBS Director General Esther Ngari during a ceremony attended by Bungoma Governor Kenneth Lusaka, County Assembly Speaker Emmanuel Situma and other county leaders.
KEBS said the certification would support efforts to strengthen institutional performance and promote quality standards in public service.
KEBS Hands Over Certification To Bungoma Assembly
Ngari presented the certificate alongside officials from the National Standards Council and KEBS.
Those present included Consolata Rop, a director of the National Standards Council; North Rift Deputy Director Rono Birgen; Standards Development and Trade Director Zacharia Lukorito; and Certification Body Deputy Director Isabella Lunani.
The ceremony brought together county leadership and standards officials to mark the assembly’s achievement.
KEBS congratulated the county assembly, describing the certification as an important step towards institutional excellence and improved public service delivery.
What ISO 9001:2015 Certification Means
ISO 9001:2015 is an international standard for quality management systems that helps organisations establish consistent processes, monitor performance and improve the quality of their services.
For the Bungoma County Assembly, the certification signals a commitment to strengthening internal procedures, improving accountability and embedding continuous improvement in its operations.
KEBS said it remained committed to supporting institutions in adopting standards aimed at promoting quality, efficiency and better service delivery.
The certification places the Bungoma County Assembly at the forefront of quality management among county legislatures in Kenya, according to KEBS.
The achievement also highlights the role of quality standards in strengthening public institutions and improving how government services are delivered to citizens.
