NAIROBI, Kenya – The National Transport and Safety Authority (NTSA) has unveiled a new digital system that allows Kenyans to transfer motor vehicle ownership entirely online through the eCitizen platform, ending the need for manual paperwork and multiple trips to NTSA offices.
Under the new process, the current owner initiates the transfer by logging into eCitizen, selecting the vehicle, uploading the logbook, and submitting the buyer’s details.
The buyer then receives a notification to accept or reject the transfer electronically.
Once approved, NTSA said the application can now be finalised in minutes, with a new logbook issued within three working days.
Buyers will collect the document at a designated NTSA centre upon presenting the old logbook and their original identification.
Faster, more secure
The Authority highlighted that each transaction now generates a unique reference number for real-time tracking by both parties.
A digital audit trail has also been built into the system to boost accountability and curb fraud.
If a transfer is rejected, the seller is immediately notified via SMS, with the option to amend and resubmit the application without incurring extra charges.
“Motorists are reminded not to pay bribes. All applications must be completed through the official digital channels,” NTSA said in a statement, warning against anyone offering to fast-track transfers outside the system.
Compliance and safety
The Authority stressed that it remains illegal to drive a vehicle under the seller’s name beyond 14 days without completing the transfer, as stipulated under the Traffic Act.
It also advised buyers to always conduct an NTSA portal search before purchase to confirm ownership.
NTSA said the digital migration is designed to enhance service delivery, improve transparency, and tighten compliance with traffic regulations.
