ELDORET, Kenya — Matatu operators in Eldoret on Monday staged protests over rising insecurity at the Shakahola matatu stage, accusing authorities of failing to act against criminal gangs that have been attacking crew members and passengers.
The demonstrators — including drivers, conductors, vehicle owners, and Sacco officials — stormed the town centre before marching to the stage to demand an audience with senior police officers.
Led by Sacco officials Moses Kamau and David Kariuki, the protesters said criminal gangs operating from makeshift shelters near River Sosiani have repeatedly targeted matatu crews, especially those collecting fares in the evening.
“One of our female passengers was assaulted and raped by the gangs,” Kamau said. “We are tired of living in fear. That is why we have taken to the streets — we want action from the authorities.”
Kamau said the Shakahola terminus, established two years ago to ease congestion in the Eldoret Central Business District during the Devolution Conference, has since become a “danger zone.”
“Many of our drivers and conductors have been robbed of their daily collections. We can’t continue working like this,” he added.
Over 300 matatus, mainly serving the Langas route, operate from the Shakahola stage daily. Operators say the insecurity has forced some to cut routes or relocate, leading to financial losses.
The protests followed a series of violent clashes between matatu crews and gangs said to be operating near the terminus. Several operators have reportedly been injured in recent weeks.
Turbo OCPD Patrick Wekesa addressed the demonstrators, assuring them that police would take swift action.
“Since you have officially reported the matter, we will meet with matatu operators and county officials to resolve the issue,” Wekesa said.
Uasin Gishu County Police Commander Benjamin Mwanthi later confirmed that 30 police officers had been deployed to the area to restore order.
“They will remain at the Shakahola terminus until we eliminate the gangs terrorizing residents and matatu crews,” Mwanthi said.
While welcoming the assurances, operators warned they would resume protests if security does not improve within a week.
