NAIROBI, Kenya – The National Transport and Safety Authority (NTSA) has given motorists two months to collect their physical vehicle logbooks, warning that unclaimed documents will be disposed of.
The authority said physical logbooks are retained at its offices for a maximum of six months, after which documents that remain uncollected become subject to disposal.
The reminder follows a public notice issued on June 11, 2026, informing motor vehicle owners that NTSA would not keep unclaimed logbooks beyond the stipulated period.
NTSA Sets Requirements For Logbook Collection
Motorists seeking to collect their physical logbooks have been asked to carry their previous logbooks and present their national identification documents at the designated collection centre or NTSA offices for verification.
The authority also cautioned motorists that applications for services requiring a logbook copy must include the current or original document.
“Clients WILL NOT be able to access services that require a copy of logbook without attaching the current or original logbook in their application,” NTSA said.
The requirement means motorists who have not collected their physical logbooks may face difficulties accessing services that require the documents.
NTSA Explains Digital E-Logbook Transition
The reminder comes after NTSA transitioned to a digital e-logbook system on June 10, 2026.
Applications processed before that date still require physical collection of the logbooks, while newer requests are handled through digital e-logbooks available on the eCitizen platform.
The shift is part of the authority’s move towards digital vehicle records and service delivery.
Where Motorists Can Seek Assistance
Motorists who need clarification on the collection process have been advised to visit the relevant NTSA offices or Huduma Centres.
They can also contact the authority through its official social media platforms for further guidance.
NTSA has urged affected vehicle owners to collect their documents within the stated period to avoid disposal and potential difficulties when applying for services that require a logbook.
