NAIROBI, Kenya — The government is set to launch a new mobile application that will enable Kenyans to report incidents such as road accidents and crime cases directly online, Interior Principal Secretary Raymond Omollo has announced.
Speaking on Tuesday, November 4, PS Omollo said the innovation is part of the government’s ongoing police modernization and digital transformation agenda aimed at enhancing transparency, accountability, and citizen engagement in policing.
“We are soon introducing digital reporting tools, including a mobile app that allows citizens to report incidents—particularly road-related cases—directly online,” said Omollo. “This initiative aligns with our broader goal of modernizing policing services and leveraging technology to make law enforcement more responsive.”
The planned application will allow citizens to file real-time reports, upload photos or videos from accident scenes, and track responses from relevant authorities. The Interior Ministry hopes the platform will reduce delays in incident reporting and improve emergency response coordination.
Omollo also revealed that police stations across the country are transitioning from manual Occurrence Books (OBs) to a Digital OB System, which he said will help minimize data manipulation and strengthen case management.
“This administration has made significant strides in police modernization. Most stations now use Occurrence Books, but we are transitioning to a digital system to enhance transparency and reduce case manipulation,” Omollo stated.
The Interior PS further disclosed that the government is expanding the installation of CCTV cameras and street lighting to improve security in both urban and rural areas. “We recognize CCTVs as an important tool in public safety and are expanding surveillance coverage alongside improved street lighting to help deter crime and enhance security in our communities,” he added.
The move comes as the government increasingly integrates technology into public service delivery. Earlier in July, Public Service Cabinet Secretary Geoffrey Ruku announced plans for a separate mobile app to monitor attendance and productivity among civil servants.
According to CS Ruku, the digital system will track reporting times, leave status, and work attendance in real-time. “Every civil servant in Kenya will be required to download the app. It will show whether you are at your workstation, on leave, or attending official duties,” he said on July 17.
Analysts say both initiatives reflect the state’s push for digital governance under President William Ruto’s administration, which has prioritized tech-driven reforms in security, public service, and infrastructure management.
If successfully implemented, the digital reporting app could become a key public safety tool—bridging the gap between citizens and law enforcement while reinforcing accountability within Kenya’s policing system.
