NAIROBI, Kenya – Meta-owned WhatsApp is testing a new feature that will allow users to leave a short voice message when a call goes unanswered — a modern twist on traditional voicemail designed for instant messaging.
The update, currently available to beta users on Android and iOS, is expected to make voice communication on WhatsApp more seamless and personal.
How it works
If a voice or video call is not picked up, callers will be prompted to record a brief audio message.
The recording is then delivered automatically to the recipient’s chat window, where it can be played back like a normal voice note.
Early testers say the recordings are capped at one minute and appear only after the call rings out.
The feature will also carry end-to-end encryption, consistent with WhatsApp’s existing privacy standards.
“This brings more flexibility to communication,” a Meta spokesperson said. “Sometimes a message is too urgent to type, and now users won’t lose the moment just because someone missed their call.”
Why it matters
In regions where calling remains a preferred mode of communication, the voicemail-style tool could reduce frustration around missed calls and eliminate the need for follow-up texts.
It is particularly useful for users who are frequently offline or in transit.
WhatsApp has not confirmed an official rollout date, but industry insiders expect the feature to go live globally before the end of 2025.
The voicemail function adds to WhatsApp’s growing suite of call enhancements, including recently introduced group call scheduling and custom reminders.
