KIAMBU, Kenya – The Mark Vintage Hotel has addressed growing public concern following online reports of a suspected food poisoning incident involving its guests.
In a statement released on Friday, the hotel’s management sought to reassure patrons, emphasizing their commitment to guest safety and high standards of hospitality.
While the reports circulating online remain unverified, the hotel said it has initiated routine internal reviews and is fully cooperating with Public Health Officers as part of standard safety oversight procedures.
“Our team remains committed to ensuring that every stay, every meal, and every experience is safe, comfortable, and exceptional. Your wellbeing is at the heart of everything we do,” the statement read.
The hotel added that the ongoing review and the involvement of health authorities underline its dedication to transparency and adherence to best practices in food safety and hygiene.
Management promised to share official updates once the investigation concludes.
As the festive season approaches, The Mark Vintage Hotel highlighted its efforts to maintain top-tier standards, while expressing appreciation for the continued trust and loyalty of its guests throughout the year.
