NAIROBI, Kenya – President William Ruto has issued a stern directive to 34 government agencies, ordering them to fully integrate their services with the e-Citizen platform within a week.
Speaking at the Kenyatta International Convention Centre (KICC) on November 28 during the first anniversary of the platform’s relaunch, Ruto warned of severe consequences for non-compliance.
“There are government agencies that are still dodgy, and I want to put them on notice,” Ruto said, emphasizing that agency heads who fail to meet the deadline risk losing their jobs.
The e-Citizen platform is a cornerstone of the government’s digital transformation agenda, hosting over 22,500 services and serving a user base of 13 million Kenyans.
Ruto underscored its importance, describing it as a tool for enhancing accountability and ensuring that public funds are properly tracked.
“These entities have yet to comply with my directive that their services, payments, and revenues must be on the e-Citizen platform so the Treasury can monitor government collections. They have one week to comply. Otherwise, they know what to do—they can use the door,” Ruto said.
The president took aim at agencies circumventing the platform by using alternative payment methods, which he said undermine transparency and accountability.
“I want a record of the last three months of transactions from agencies already on the e-Citizen platform but still using alternative means with grey spaces,” Ruto said. “We will take action against those undermining transparency in public resource management.”
The move aligns with Ruto’s pledge to eliminate corruption by digitizing government operations. “When I campaigned, I promised that in my administration, there would be no money to steal. Digitization is central to connecting service delivery to revenue collection,” he stated.
Since its relaunch, the e-Citizen platform has significantly boosted government revenue collection, Ruto noted, adding that this progress has been instrumental in funding state projects.
However, the president expressed frustration with lingering resistance from certain agencies, warning that undermining the platform’s effectiveness would not be tolerated.
Speaking at the Kenyatta International Convention Centre (KICC) on November 28 during the first anniversary of the platform’s relaunch, Ruto warned of severe consequences for non-compliance.
“There are government agencies that are still dodgy, and I want to put them on notice,” Ruto said, emphasizing that agency heads who fail to meet the deadline risk losing their jobs.
The e-Citizen platform is a cornerstone of the government’s digital transformation agenda, hosting over 22,500 services and serving a user base of 13 million Kenyans.
Ruto underscored its importance, describing it as a tool for enhancing accountability and ensuring that public funds are properly tracked.
“These entities have yet to comply with my directive that their services, payments, and revenues must be on the e-Citizen platform so the Treasury can monitor government collections. They have one week to comply. Otherwise, they know what to do—they can use the door,” Ruto said.
The president took aim at agencies circumventing the platform by using alternative payment methods, which he said undermine transparency and accountability.
“I want a record of the last three months of transactions from agencies already on the e-Citizen platform but still using alternative means with grey spaces,” Ruto said. “We will take action against those undermining transparency in public resource management.”
The move aligns with Ruto’s pledge to eliminate corruption by digitizing government operations. “When I campaigned, I promised that in my administration, there would be no money to steal. Digitization is central to connecting service delivery to revenue collection,” he stated.
Since its relaunch, the e-Citizen platform has significantly boosted government revenue collection, Ruto noted, adding that this progress has been instrumental in funding state projects.
However, the president expressed frustration with lingering resistance from certain agencies, warning that undermining the platform’s effectiveness would not be tolerated.
