Affordable Housing Board, Huduma Kenya Launch Service Desks Nationwide

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NAIROBI, Kenya — The Affordable Housing Board (AHB) has partnered with Huduma Kenya to roll out dedicated service desks across all Huduma Centres nationwide, in a move aimed at simplifying access to home ownership services under the government’s housing programme.

The partnership follows the signing of a memorandum of understanding between the two institutions to create more accessible touchpoints for Kenyans seeking homes through the Affordable Housing Programme.

Under the arrangement, the desks will provide a one-stop solution for prospective homeowners, guiding applicants through the entire process — from registration on the Boma Yangu platform to payment and eventual allocation of housing units.

Applicants will receive support in registration and application, access to information on available units, payment procedures, including the required five per cent deposit, and guidance on instalment plans and allocation.

Speaking during the signing ceremony at Huduma Centre City Square in Nairobi, Acting AHB Chief Executive Officer Joseph Kagicha said the collaboration aims to demystify the home ownership process.

“We will establish dedicated information desks in every Huduma Centre, clearly branded and staffed to ensure that every Kenyan can access accurate information and make informed decisions about home ownership,” Kagicha said.

Huduma Kenya Chief Executive Officer Ben Kai welcomed the partnership, noting that Huduma Centres are well-positioned to bridge gaps in access to housing information.

“Kenyans trust Huduma Centres as accessible service points across the country. The introduction of AHB desks responds directly to the growing demand for clear, reliable information on affordable housing opportunities,” he said.

Huduma Centres currently offer more than 5,000 government services, making them a key platform for expanding outreach and service delivery.

According to the board, more than one million Kenyans have already registered interest through the Boma Yangu platform. The agency is currently overseeing construction of 273,067 housing units across 111 constituencies, with more than 8,800 units completed since 2022.

The Affordable Housing Programme, implemented under the State Department for Housing and Urban Development, is part of the government’s flagship development agenda aligned with Vision 2030 and the Bottom-Up Economic Transformation Agenda (BETA).

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